Frequently Asked Questions
Are Urban Snak chips gluten free?
Yes, all of our chips are gluten free.Are your products safe for people with food allergies?
None of our chip products have contact with peanuts, peanut oil or tree nuts. People allergic to sunflower seeds and oils will want to read the ingredients on our packaging carefully and consult with their doctors before eating any of our products containing them.Are Urban Snak chips organic?
Urban Snak Chips are not certified organic. We do understand that this is a significant issue for some people, and we’re constantly evaluating its importance to our customers.Are Urban Snak products only sold on Urban Snak?
Urban Snak products are available nationwide — check our Product Locator for product availability.Are Urban chips made on Urban Snak?
While we do produce some of our chips in alternate locations due to sourcing, we’re proud to still produce on the Cape in Hyannis, Massachusetts, just like when we first opened shop. We encourage you to stop by and see our chip-making process in action.How do I take a tour of the Urban Snak factory?
The Urban Snak Hyannis plant tour and store are closed at this time. We apologize for the inconvenience and will post more information as we have it. Factory Tour.Are Urban Snak Chips Non-GMO Project Verified?
Original, Lightly Salted, and Sea Salt varieties (and the Less Fat versions of these varieties) are all Non-GMO Project Verified. Becoming Non-GMO Project Verified was driven by consumer demand for more transparency and Urban Snak’s continued focus on offering high-quality snacks.Who can I contact with specific questions or concerns?
For questions or concerns, please contact Urban Snak’s customer service at 1-800-438-1880.CONTACT US

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Consumer Affairs
P.O. Box 32368
Charlotte, NC, 28232
P.O. Box 32368
Charlotte, NC, 28232

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